Shipping Policy for kemyu.com

Effective Date: 27-01-2026

At kemyu.com, we currently ship only within India. Please read this policy carefully before placing an order.

1. SHIPPING LOCATIONS

• We deliver to most serviceable pin codes across India

• Orders placed from non-serviceable locations may be cancelled and refunded

We do not ship outside India at this time.

2. ORDER PROCESSING TIME

• Orders are processed within 1–3 business days after confirmation

• Orders placed on Sundays or public holidays will be processed on the next working day

• Processing time does not include shipping time

During high-demand periods (sales, launches), processing may take slightly longer.

3. SHIPPING TIME

Once dispatched, delivery typically takes:

• 3–7 business days, depending on your location

• Remote or rural areas may take additional time

Delivery timelines are estimates, not guarantees.

4. SHIPPING CHARGES

• Shipping charges (if any) are calculated and shown at checkout

• Free shipping may be offered on selected products or order values

• Shipping fees are non-refundable, unless the order is cancelled before dispatch

5. CASH ON DELIVERY (COD)

• COD availability depends on pin code

• We reserve the right to disable COD for high-risk or non-serviceable areas

Repeated fake or refused COD orders may result in account restriction.

6. ORDER TRACKING

• Once your order is shipped, you will receive tracking details via SMS or email

• Tracking updates may take up to 24 hours to reflect after dispatch

7. DELAYED OR LOST SHIPMENTS

• Delays caused by courier partners, weather conditions, strikes, or unforeseen events are beyond our control

• If your order appears lost in transit, contact us and we will investigate with the courier

We are not responsible for delays once the order is handed over to the shipping partner.

8. INCORRECT ADDRESS

• Customers are responsible for providing a complete and accurate delivery address

• Orders returned due to incorrect or incomplete address will not be eligible for free re-shipping

• Re-shipping charges, if applicable, must be paid by the customer

9. DAMAGED PACKAGES

If you receive a visibly damaged package:

• Do not accept delivery

• Contact us immediately with photos/video evidence

Accepted packages without proof may not be eligible for replacement.

10. CONTACT INFORMATION

For shipping-related queries:

Email: [Kemyu074@gmail.com]
Website: https://kemyu.com/